mirror of
https://github.com/bookorbit/bookorbit.git
synced 2026-11-03 00:11:37 -06:00
neon
b83a181128
Keep questions and community conversations in GitHub Issues with clear forms and guidance. Remove disabled Discussions links and exempt community topics from stale closure. Closes #1046
60 lines
2.1 KiB
YAML
60 lines
2.1 KiB
YAML
name: Question / Help
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description: Ask about setup, configuration, troubleshooting, or using BookOrbit
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title: "[Help] "
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labels: ["support", "needs-triage"]
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body:
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- type: markdown
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attributes:
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value: |
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Questions are welcome, even if you are unsure whether something is a bug.
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You do not need approval or assignment to ask for help.
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Check the [documentation](https://bookorbit.app) and
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[existing help requests](https://github.com/bookorbit/bookorbit/issues?q=is%3Aissue%20label%3Asupport)
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for an answer first. If you still need help, ask here.
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Do not include passwords, tokens, private book content, or other sensitive information in
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logs or screenshots. Report security vulnerabilities privately using the
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[security policy](https://github.com/bookorbit/bookorbit/blob/main/.github/SECURITY.md).
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NAS and network storage configurations are unsupported. For storage-related problems,
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reproduce the problem on supported local storage before asking for troubleshooting help.
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- type: textarea
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id: question
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attributes:
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label: What do you need help with?
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description: Describe what you want to achieve and where you are stuck.
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validations:
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required: true
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- type: textarea
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id: tried
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attributes:
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label: What have you tried? (optional)
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description: Share any documentation, settings, or troubleshooting steps you have tried.
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- type: textarea
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id: environment
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attributes:
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label: Your setup (optional)
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description: Include the details relevant to your question.
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placeholder: |
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- BookOrbit version/image tag:
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- Deployment: Docker / manual
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- OS:
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- Client: web browser / iOS / Kobo / KOReader / other
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- type: textarea
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id: logs
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attributes:
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label: Relevant logs (optional)
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description: Include only relevant excerpts and remove sensitive information before posting.
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render: shell
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- type: textarea
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id: screenshots
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attributes:
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label: Screenshots (optional)
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description: Remove sensitive information before attaching screenshots.
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